HPE Proactive Care Next Business Day Service Post Warranty - Contrat de maintenance prolongé - pièces et main d'oeuvre - 1 année - sur site - 9x5 - temps de réponse : NBD

HPE Proactive Care Next Business Day Service Post Warranty - Contrat de maintenance prolongé - pièces et main d'oeuvre - 1 année - sur site - 9x5 - temps de réponse : NBD U1JE5PE
NC
Information
9876 En stock
Hewlett Packard EnterpriseConstructeurHewlett Packard EnterpriseRéf. Produit
U1JE5PE
 
En-tête / FabricantHewlett Packard Enterprise
Services & maintenance / Durée totale de contrat1 année
Services & maintenance / TypeContrat de maintenance prolongé
HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

 

MFVI - 21 rue Leon Geffroy -0953790854- Siret 45240617600043 - SARL au capital de 20000 euros
Mon Panier
Affichage des Prix
Produits: 0 article(s)Total: 0,00€